Our mystery shopping program ensure the highest standards & best practice
We understand that transparency and quality control are paramount in the fundraising industry. That’s why we have a robust video mystery shopping program, allowing us to deliver exceptional fundraising experiences while maintaining the highest standards of professionalism and accountability.
With video mystery shops, we go beyond traditional mystery shopping methods to provide you with a comprehensive understanding of your fundraising interactions. Our skilled evaluators are equipped with recording equipment to capture every detail of the fundraising process, from the initial engagement to the final ask. By utilising video, we ensure accuracy, objectivity, and thoroughness in our evaluations.
Video Mystery Shops
All our mystery shops are completed with video so we can ensure our fundraisers are always on brand
Initial Compliance Check
All new fundraisers receive a mystery shop within their first 2 weeks working with us
Frequent checks
All fundraisers will be mystery shopped by us at least twice a year on every campaign they work on
Full transparency
All our mystery shops are uploaded to our portal so our charity partners can view and score the fundraiser themselves
At Unique Fundraising, we believe that video mystery shops are instrumental in maintaining the highest standards of professionalism, compliance, and donor engagement. Our commitment to utilizing this innovative approach sets us apart as a trusted partner in the fundraising industry. Contact us today to learn more about our video mystery shop services and discover how we can elevate your fundraising efforts to new heights of excellence. Together, let’s ensure that every interaction leaves a lasting positive impression and drives impactful results.