Our welcome calling process
A verification & follow-up process that ensures everything’s in order. From the outset, we aim to provide not just new supporters for our clients, but quality supporters too.
Data accuracy is at the core of our Welcome Calling service. We recognise that the information you have about your supporters is crucial for effective communication and personalised engagement. Our dedicated team meticulously verifies and updates supporter data to ensure that the information you have is accurate and up to date. By maintaining clean and reliable data, we can tailor our interactions to meet the specific needs and preferences of your supporters, fostering a sense of trust and loyalty.
Identifying vulnerable supporters is a key aspect of our Welcome Calling. We understand that some supporters may require special attention or have specific concerns or requirements. Our highly trained callers are skilled at identifying vulnerable supporters and providing the necessary support and guidance. By proactively addressing their concerns and offering personalised assistance, we ensure that all supporters feel valued and cared for, establishing a strong foundation for a long-lasting relationship.
We value feedback from both our supporters and fundraisers. Our Welcome Calling service serves as an opportunity to gather valuable insights and feedback from supporters about their initial interactions with our fundraisers. This feedback allows us to continuously improve our approach, identify areas for growth, and ensure that every supporter’s experience is positive and meaningful.
At Unique Fundraising, our Welcome Calling service goes beyond a simple welcome message. We strive to build connections, ensure data accuracy, identify vulnerable supporters, and gather feedback to continually improve our approach. Contact us today to learn more about how our Welcome Calling service can help you establish strong supporter relationships and create a positive and impactful experience from the start. Together, let’s build a solid foundation for successful and sustainable fundraising.